Terms & Condition's

Terms and Conditions

Last updated: 20/12/2025

Welcome to Dreams City Discount Center
By accessing or using our website DreamsCity.shop, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

Use of Website

You agree to use this website only for lawful purposes and in a way that does not violate any applicable laws or regulations, or infringe the rights of others.

Website Content

The content provided on this website is for general informational purposes only.
We make no guarantees regarding the accuracy, completeness, or reliability of any content on the website.

We reserve the right to update, modify, or remove content at any time without notice.

Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and designs, is the property of Dreams City Discount Center unless stated otherwise.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Limitation of Liability

We shall not be held liable for any direct, indirect, or consequential damages arising from:

• Your use of the website

• Your inability to access the website

• Reliance on any information provided on the website

Use of this website is at your own risk.

Return & Exchange Policy

Please read our Return & Exchange Policy carefully before making a purchase.

General Policy

• We do not offer cash refunds under any circumstances.

• Returns are not accepted.

• Exchanges are subject to the conditions below.
  
  

Exchange Policy

• Exchanges are allowed within 7 days from the date of purchase.

• Items must be unused, undamaged, clean, and in their original condition with original packaging and receipt.

• Items that are damaged, dirty, or physically altered will not be accepted for exchange.
  
  

Non-Exchangeable Items

We do not accept returns or exchanges for the following items:

• Cosmetics

• Toys

• Lingerie

• Underwear

• Jewellery

• Hygienic items

• Festival or event items

• Costumes

• Any hygienically or physically damaged items

Clothing & Costumes

• Clothing and costumes may only be exchanged for a different size or the same item, subject to availability.

• No refunds are provided for clothing or costumes.
  
  

Toys

• There is no warranty or guarantee on toys that are damaged.

• Once sold, damaged toys are not eligible for return or exchange.
  
  

Electronics

• We do not provide warranty or guarantee on electronics that do not include an official warranty or guarantee card from the manufacturer.

• All electronic items are checked and demonstrated in front of the customer at the time of purchase.

• Once the electronic item leaves the shop, all return or exchange rights expire.
  
  

Final Decision

• Management reserves the right to refuse any exchange that does not meet the above conditions.
   

Third-Party Links

This website may contain links to third-party websites. We do not control or take responsibility for the content, policies, or practices of any third-party websites.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of United Arab Emirates.

Contact Information

If you have any questions about these Terms and Conditions, you may contact us at: DreamsCityGroup@gmail.com